FAQ

Delivery

Where do you deliver?

We deliver to eligible addresses across South Africa.

How much does delivery cost?

Standard delivery costs R100. Standard delivery is free on orders of R799 or more, subject to the qualifying total at checkout. The final charge is shown before payment.

How long does delivery take?

Estimated delivery is 3–7 working days after order processing. Where a product page gives a specific processing and transit estimate, use that estimate for the item. Outlying areas may take longer. Working days exclude weekends and public holidays. See our Shipping Policy for full details.

How do I track my order?

Use Track Order to view your order. Where courier tracking is available, we provide it after dispatch. Contact us with your order number if you need help.

Product sizes and compatibility

How do I check that a product fits?

Compare the product’s stated measurements with your available space. For car accessories, check mounting points and clearances; for chargers and cables, check connector types and device requirements. If a measurement or compatibility detail is missing, ask us before ordering.

Will the windscreen sun shade umbrella fit my car?

The supplier lists a windscreen fit limit of 135 × 78 cm. Measure the inside of your windscreen and allow for the rear-view mirror, dashboard and sensors. It is not model-specific, and vehicle type alone does not guarantee a fit. Use only while parked and remove before driving.

What comes in the box?

Refer to the individual product description. Props shown in lifestyle photos are not included unless expressly listed. Ask us before ordering if you need to confirm an accessory.

Payments and returns

How can I pay?

The payment methods currently available for your order are displayed at checkout.

Can I return an item?

Read our Returns & Refunds Policy for eligibility, timeframes, return costs and refund details. Contact us with your order number to request instructions. Your statutory consumer rights remain unaffected.

What if my item arrives damaged, defective or incorrect?

Contact us as soon as reasonably possible with your order number and a description of the problem. Photographs can help us assess the issue where appropriate. We will assist in line with our refund policy and applicable consumer rights.